As a responsible store we have a 7-day exchange and return policy, which means you have 7 days after receiving your item to request a return. Request must be submitted within 7 hours or your request will be not accepted.
You are eligible for a exchange but you to have your experience proof with our product.
Please make a video of unpackaging your product.
You can request the exchange request by our
contact email: info@omorfiscare.com or the WhatsApp Chat.